Daniel Lee
Author Archive

Daniel Lee

Web Analytics Manager for Evans Cycles, optimisation, data and innovation geek. Fan of strategy gaming, good wine and the battle of keeping fit.

Using tech to improve store experience
Thoughts

The summer is well and truly here and for a lot of companies this means more footfall and more sales. What this peak season also means for a lot of your visitors is staff who are flustered, agitated, producing lower customer service standards (NPS scores) and higher queue times. Shoppers which

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Unlimited holidays - beach - sunglasses
Thoughts

A few years ago, I was approached for an interview by a company which offered a very unique perk: unlimited paid holiday. It was the first I’d heard of this perk and it seems to be predominantly offered from tech companies. It got my interest certainly, but I decided the overall

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How would you attract the best staff
Thoughts

Just before I started at Evans Cycles Ltd, I was invited by my line manager to have a couple of drinks with the team at a local pub. It was a great way to ease myself into the company and meet everyone in an informal setting. Whilst I was there,

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