Posts Tagged

service

Using tech to improve store experience
Thoughts

The summer is well and truly here and for a lot of companies this means more footfall and more sales. What this peak season also means for a lot of your visitors is staff who are flustered, agitated, producing lower customer service standards (NPS scores) and higher queue times. Shoppers which

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IOT by Olivier Brechon
InspirationsThoughts

I am just back from the Connected Conference organized in Paris by Rude Baguette. “Internet Of Things”: is it just a buzz word? Will all objects around us be connected to the internet? If we compare this trend to the development of electricity, not all products around us use electricity. And even

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